Verify the Person,
Not Just the Package
Built for regulated industries
Shipping Regulated Goods is Complex
Regulations for firearms, cannabis, alcohol, pharmaceuticals, and high-value goods require identity verification, age checks, and address matching—with no simple tools to handle it.
Verify Identity & Age
Regulations require verifying identity, age, and residential address using government-issued ID for every regulated transaction.
Match Shipping Address
The shipping address must match the address on the customer's ID—a requirement across multiple regulated industries.
Maintain Audit Trails
Defensible records must be maintained showing good-faith compliance for every order.
Adult Signature Delivery
Many regulated shipments require adult signature upon delivery—adding complexity to every order.
Failure to Comply Exposes Retailers To:
- Fines and civil liability
- Regulatory enforcement actions
- Chargebacks and failed deliveries
- Customer frustration and support overhead
- Platform bans and payment processor issues
"Most ecommerce stores selling regulated goods have no workflow for ID verification. Generic identity vendors don't support address matching, and each business hacks together its own process—manual uploads, emails, spreadsheets."
Retailers need better tools to build consistent, documented internal compliance processes.
Build a Stronger Shipping Compliance Workflow
An automated verification service that matches ship-to addresses against ID, verifies age, and maintains audit trails—for any regulated goods business.
Identity Capture
Customers upload a photo of their government ID directly after checkout—seamlessly integrated into your existing flow.
Automatic Verification
Our AI extracts name and address, validates against the order, flags mismatches, and prompts customers to fix issues themselves.
Enforcement
Orders cannot proceed until ID is validated, address matches, acknowledgments are completed, and all compliance rules are satisfied.
Audit Trail
Timestamped verification logs, shipping notes, pass/fail documentation, and records of remediation attempts—all automatically generated.
90%+ Reduction in Human Review Time
CSRs spend minutes instead of hours on compliance. No chasing customers, no manual ID checks, no spreadsheets.
Significant time and cost savings while maintaining documented, consistent compliance processes.
Simple, Automated, Bulletproof
From checkout to shipment, ShipToVerified handles the entire compliance workflow automatically.
Customer Completes Checkout
Your customer places an order for regulated goods. The order is flagged for shipping verification based on your rules.
Customer Uploads ID
Customer receives an email or in-checkout prompt to upload a photo of their government-issued ID. No manual intervention required.
AI Verifies & Matches
Our system extracts data from the ID, validates identity and age, and compares the address against the shipping address on the order.
Customer Acknowledges & Confirms
Customer reviews the verification results and provides electronic acknowledgement, confirming they are the authorized recipient at the shipping address.
Order Proceeds or Customer Self-Remediates
If verified and acknowledged, the order proceeds. If there's a mismatch, the customer is prompted to update their address or upload additional proof—all automated.
Built for Regulated Goods Compliance
Generic ID services can't match addresses to IDs. We built this specifically for shipping compliance workflows.
Built for Regulated Industries
Purpose-built for firearms, cannabis, alcohol, pharma, and high-value goods. We understand compliance challenges.
Zero Manual Review
AI-powered document extraction and semantic matching handles everything automatically. No spreadsheets, no email chains.
Documented Audit Trails
Every verification generates timestamped logs, shipping notes, and pass/fail documentation to support your compliance records.
Smart Address Handling
Works when customers move, when ID doesn't match shipping, with pickup locations, and business addresses.
Customer Self-Remediation
When mismatches occur, customers fix issues themselves through guided prompts. No CSR involvement needed.
Customer Memory System (Coming Soon)
Returning customers to known addresses will be auto-verified, reducing friction for repeat buyers.
Platform Integrations
Native BigCommerce integration, WooCommerce plugin, and a flexible API for custom stacks. Drop-in widget for any checkout.
Configurable Age Thresholds
Set minimum age requirements (18, 19, 21+) based on your industry and product requirements.
Why Our Solution Is Better
Convert the Sale First
We prioritize user experience, helping increase customer satisfaction and lifetime order value. Verification happens post-checkout, not as a barrier to purchase.
Minimal Customer Friction
We make the experience easy for customers. Simple prompts, clear instructions, and a streamlined flow that respects their time.
One-Click Address Update
When addresses don't match, customers can update to a valid address with a single click. No phone calls, no emails, no delays.
Custom Automation & Integration
Our team integrates with any ecommerce platform, ERP, or custom system. Full API access and dedicated support for enterprise deployments.
Built for Regulated Industries
ShipToVerified works for any industry requiring ship-to address verification against government ID.
Firearms & AB-1263
California AB-1263 requires identity, age (21+), and address verification for firearm parts and accessories.
Learn moreCannabis Delivery
Age verification (21+), identity confirmation, and address matching for legal cannabis deliveries.
Learn moreAlcohol Shipping
State-by-state age verification (21+) and shipping compliance for wine, spirits, and beer retailers.
Learn morePharmaceuticals
Patient identity verification and controlled substance shipping compliance for pharmacies.
Learn moreHigh-Value Goods
Fraud prevention and identity verification for luxury items, jewelry, and electronics.
Learn moreBattle-Tested at Scale
Already deployed and handling real-world traffic at scale. Proven in production.
"California is a huge market for us, we didn't want to give up that business but we didn't want to destroy margins (or customer privacy) by storing and manually verifying thousands of identities one at a time. ShipToVerified automates the customer experience and feeds into our ecommerce and ERP systems seamlessly. Their team made integration a breeze. 10/10 Recommend."
Built in collaboration with ecommerce ops teams, customer service, compliance consultants, and dev teams.
Simple, Retailer-Friendly Pricing
Predictable costs tied directly to your sales volume. No long-term contracts. Far cheaper than hiring manual reviewers.
ShipToVerified
+ one-time white glove setup fee
- AI-powered ID verification
- Automatic address matching
- Customer self-remediation flow
- Audit trail generation
- BigCommerce integration (native)
- WooCommerce plugin
- REST API for custom integrations
- Customer memory system (coming soon)
- Email notifications
- Webhook events
- Dedicated support
- Compliance documentation
Estimate Your Costs
Compare to alternatives:
- • Manual CSR review: 5-10 min/order at $20/hr = $1.67-$3.33/order
- • Dedicated compliance hire: $50,000-$70,000/year
- • Non-compliance fine: Up to $10,000+ per violation
High-volume retailers: Contact us about bundled discount plans.
Billing will appear on your statement as PITCHER & CO or PITCHERCO.
Frequently Asked Questions
Everything you need to know about shipping compliance and how ShipToVerified helps.
ShipToVerified is built for any industry requiring ship-to address verification against ID. This includes firearms (AB-1263 compliance), cannabis delivery, alcohol shipping, pharmaceutical distribution, and high-value goods where fraud prevention is critical.
AB-1263 is California legislation requiring sellers of firearm parts and accessories to verify identity, age (21+), and residential address using government-issued ID. The shipping address must match the ID, and retailers must maintain audit trails. ShipToVerified handles all of this automatically.
ShipToVerified integrates directly with your ecommerce platform (BigCommerce native, WooCommerce plugin, or custom stacks via API) via our embeddable widget. After checkout, customers receive a prompt to upload their ID. The entire verification process happens automatically.
Our system handles this automatically. When a mismatch is detected, the customer is prompted to either update their shipping address to match their ID, or upload secondary proof of residence (like a utility bill). This self-remediation flow happens without CSR involvement.
Yes! You can configure the minimum age threshold (18, 19, or 21+) based on your industry requirements. Alcohol and cannabis typically require 21+, while tobacco may require 18 or 21 depending on state law.
We support multi-step verification for exactly this scenario. Customers can upload their current ID plus secondary documentation proving their new address (utility bill, bank statement, etc.). Our AI validates both documents and matches them against the order.
ShipToVerified is designed to handle real-world edge cases that generic ID services can't. We support business address verification, pickup location validation, and other scenarios common in regulated goods shipping.
Most verifications complete in under 30 seconds. Our AI-powered document processing extracts and validates ID data automatically. Customers who need to self-remediate typically complete the process within minutes.
We generate timestamped verification logs, pass/fail documentation, records of remediation attempts, and shipping notes for every transaction. This documentation helps you maintain thorough records and demonstrate good-faith compliance efforts.
Currently, yes—each order requires verification. However, our Customer Memory System (coming soon) will recognize returning customers shipping to previously verified addresses and auto-approve them, reducing friction for repeat buyers while maintaining compliance.
We have a native integration with BigCommerce and a WordPress/WooCommerce plugin. We also provide a flexible REST API and embeddable widget that works with custom ecommerce stacks and headless setups.
Most retailers are live within 1-2 weeks. The setup process includes platform integration, configuration of your verification rules and age thresholds, and testing. We work directly with your team to ensure a smooth launch.
Still have questions?
Contact UsRequest a Demo
See how ShipToVerified can automate your shipping compliance workflow. We'll walk you through the product and answer any questions.
What to expect:
- 1Quick intro call
15-minute overview of your current workflow
- 2Live product demo
See the verification flow in action
- 3Custom implementation plan
Integration timeline and next steps
Prefer to reach out directly?
info@shiptoverified.com